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Senior Full Stack Engineer
minware Lehi, Utah, United States
Varsity Tutors en ValparaÃso, ValparaÃso, Chile
Senior Customer Retention Specialist
Varsity Tutors ValparaÃso, ValparaÃso, Chile
$52,500 - $110,000
Overview:
Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Chile to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning platforms connect students and professionals from all around the world with personalized instruction to achieve any goal. Come join our fast growing team and help people get the educational help they need!
Senior Retention Specialists are advocates for the clients of Varsity Tutors. They assess needs, manage accounts to drive customer engagement, and increase retention by efficient and empathetic issue resolution. This is a full time, remote position focused on retaining existing customers during high-level escalations. Senior Retention Specialists will work closely with our sales and training teams and help ensure a positive experience for our clients.
Location: Fully Remote - Based in Chile
About Nerdy:
Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Companyâs purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdyâs comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formatsâincluding one-on-one instruction, small group classes, large format group classes, on-demand study support, and adaptive self-study. Nerdyâs flagship business, Varsity Tutors, is one of the nationâs largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/.
Qualifications:
Responsibilities:
Varsity Tutors Leadership Principles
Relentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot
Benefits:
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